Shipping policy

We take pride in delivering your jewelry securely and promptly. All online orders are shipped via USPS (United States Postal Service) and include full insurance coverage.

 

• Insured Shipping: Your package is fully insured from the moment it leaves our studio until it reaches your doorstep. This protects against loss, theft, or damage during transit.
• Tracking: You will receive a confirmation email with a tracking number once your order ships, so you can follow its journey in real time.
• Processing Time: Orders are custom-packed within 1–3 business days. Please allow additional time for delivery based on your location.
• Contact Support: Should any issues arise with your delivery, please contact us immediately at yelenarodriguezjewelry@gmail.com or call (305) 910-9173, and we’ll assist promptly.